Excellence
in Transport.

With the itTaxi app: download it from App Store or Google Play, the app finds your location, you enter where you want to go and you receive the taxi's code with its arrival time. If you can't use the app, call 095 3421: our AI switchboard will answer.

The app locates you, lets you book a taxi in a few taps and shows the car on the map as it approaches. If needed you can speak directly to the driver, pay in the app at the end of the ride and leave feedback, and you can save your usual routes to request them again in an instant. You will find all the steps in the App section.

Yes, the first time you create an account and confirm your phone number with a code you receive by SMS. If you also enter your email, that is where the receipts for payments made in the app are sent.

Yes, from the itTaxi app you can book a ride for a later time. The taxi is assigned shortly before the requested time, usually 10–15 minutes before, and you receive confirmation with the car's code. Assignment depends on the taxis free at that moment, so for appointments at a fixed time it is best to allow some margin.

The app tells you: as soon as the taxi is assigned you receive the car's code and the estimated arrival time, and you can follow it on the map at any moment. If you need to, you can also speak directly to the driver from the app.

Yes: with the itTaxi app you set your pickup point and destination on the map and receive the taxi's code and arrival time, with no need to phone. This website is also available in 14 languages, which you can choose from the menu at the top.

Call 095 3421 and speak naturally: the AI switchboard understands your request, usually looks for the nearest available taxi and tells you the car's code and the estimated arrival time. It is the channel designed for when you can't use the app, and it is active 24 hours a day. With the itTaxi app, in addition, you see the taxi on the map and can pay in the app.

Our tariff table states: Airport ride from € 20.00 to € 50.00 (to and from the city and outer metropolitan areas). You can book the ride with the itTaxi app and pay for it directly in the app; if you can't use the app, call 095 3421. The other items are in the Tariffs section.

Book from the itTaxi app by entering the time you want to leave: the taxi is assigned shortly before that time and you receive confirmation with the car's code. It is wise to allow some margin before your flight time. If you can't use the app, call 095 3421.

You can see it right away with the fixed-fare calculator in the Tariffs section: type the name of the place and the amount appears. The calculator covers over 200 locations in Sicily, from the towns around Etna to the main tourist destinations. To book, use the itTaxi app; if you can't, call 095 3421.

Taxis in Catania have regulated fares: starting charge € 4.00, radio-taxi call fee € 2.00, € 1.60 per kilometre, minimum fare € 7.00 and waiting time € 26.00 per hour. The full tariff table, with surcharges and the fixed-fare calculator, is in the Tariffs section.

Yes, the tariff table includes: Holiday/night service + € 3.00/€ 4.00. The surcharge is added to the fare of the ride.

Yes: with the itTaxi app you pay for the ride by card or with the other digital payment methods available in the app, without using cash. If you prefer, you can also pay the driver directly.

Usually not: if you choose to pay in the app, the ride is paid with the digital method you selected. The driver can accept another form of payment only if there is a problem that is not your fault, for example there is no connection or the card is declined.

Yes: if you pay in the app you receive a digital PDF receipt at the email address registered in your account. If you pay the driver directly, ask for the receipt before you get out.

Yes: you can request a taxi with the itTaxi app at any hour, and the AI switchboard at 095 3421 is active 24 hours a day. At night and on public holidays the surcharge shown in the tariff table applies.

Yes, we offer tours to Etna and Taormina with prices starting from € 150.00. To arrange one, write to ittaxicatania@libero.it stating the date and the starting point; if you prefer, call 095 3421.

Yes, we offer dedicated services for hotels and companies, tailored to guests and staff. For information write to ittaxicatania@libero.it. In the meantime your guests can book on their own with the itTaxi app.

At the end of the ride the itTaxi app asks you to rate it: you can give a rating and send feedback. Comments help us improve the service.

After the ride you can report the problem with the feedback in the itTaxi app. For a formal complaint use the "Complaints" form on the national itTaxi website (ittaxi.it), choosing Catania as the city, or write to ittaxicatania@libero.it. Keep the date, time and taxi code to hand; if you can't write, call 095 3421.

Report it as soon as possible with the "Complaints" form on the national itTaxi website (ittaxi.it), choosing the reason "lost property" and Catania as the city. Write the date, time, route and, if you remember it, the taxi code the app gave you. If you can't use the form, call 095 3421.